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Perfect Frying Made Easy - Introducing Fry Mate Filters! SHOP NOW

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Below are some of are common questions about orders

Frymate filters are custom deep fryer filters designed to work with any commercial deep fryers. They help extend the life of cooking oil by acting as a fryer screen, protecting the oil from food crumbs and debris.

Using Frymate filters can increase the use of your cooking oil by up to 40%, resulting in significant cost savings. Restaurants can save thousands of dollars annually on cooking oil.

Fitting your Frymate filter is best done when the fryer is empty and drained of oil. Remove the rack that comes with the fryer if it doesn't have any sharp areas that could puncture the filter. Place the filter on the left-hand side first if the fryer tank is warped.

For best results, empty the Frymate filter every hour, or more frequently depending on your business needs. This helps maintain the efficiency and cleanliness of the filter and cooking oil.

Frymate filters are easy to clean. They are dishwasher safe, or you can hand wash them with hot water and soap or degreaser. Ensure the filter is completely dry before reinstalling it in your fryer to avoid carbon buildup.

Yes, Frymate filters can be customized to fit your specific fryer model. You can order from our available stock or provide your fryer's measurements for a custom-made filter.

Frymate filters are made from 304 stainless steel material with a 550-micron fine mesh, ensuring durability and long-lasting performance.

Warping in older fryer tanks is common. In such cases, it’s best to place the filter on the left-hand side down first to ensure a proper fit.

Before removing the fryer rack, check for any sharp areas that could puncture the filter. Always ensure the filter is clean and dry before reinstalling it to maintain its efficiency and avoid any carbon buildup.

You can purchase Frymate filters directly from our website or contact us for custom orders based on your fryer’s measurements.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

Orders are processed within 3-5 business days if it's in stock

Custom orders may take longer to process; please contact us for specific timelines.

We offer standard and expedited shipping options.

All orders are shipped with tracking capabilities.

Shipping charges are calculated at checkout based on the destination and shipping method selected.

Shipping charges are non-refundable.

Products may be returned if they meet the following requirements:

  • Prior authorization, including a Return Goods Authorization (RGA) Number, is obtained.
  • The product must be in its original, unopened carton and free of any damage.
  • The product must be in original condition.

  • Contact Frymate LLC to initiate the return process.
  • Obtain an RGA Number.
  • Ensure the returned product includes copies of the purchase invoice and RGA.
  • Use a carrier with tracking capabilities for return shipping.

  • Returns will not be processed without the product, purchase invoice, and RGA.
  • Returns must be made within 14 days of receiving the product(s).
  • All products are subject to a 25% inspection and restocking fee.
  • Products must be prepaid for freight when returned, or they will not be accepted.
  • Report any shortages or damaged products within 5 days of receipt; otherwise, they will not be honored.

  • Credits from returns are determined after inspection of the returned product.
  • Shipping charges are non-refundable.

Tampered or altered Frymate International products or accessories void all ETL listings and warranty policies, making them non-returnable and non-refundable.

  • No exceptions will be made to the return policy.
  • Please ensure all returns follow the guidelines to avoid delays or issues with processing.

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